Terms & Conditions

Last updated: February 2, 2026

Acceptance of Terms

Welcome to Platia 360. By accessing our website or services, you agree to be bound by these Terms & Conditions. If you do not agree, please discontinue use immediately.

Services Overview

Platia 360 provides enterprise software solutions including ERP systems, EPMS platforms, Feature as a Service (FaaS), custom development, consulting, and implementation services. All services are delivered based on agreed project scope and timelines.

User Responsibilities

• Provide accurate information
• Maintain account confidentiality
• Use services for lawful purposes only
• Avoid misuse or unauthorized access

Payments & Refunds

All payments must be made in advance unless otherwise agreed in writing. Fees are non-refundable once development or service delivery has started, except where required by law or contract.

Project Scope & Revisions

Project revisions are limited to the original scope. Additional features or changes may incur extra charges. Delivery timelines are estimates and may vary depending on project complexity and client responsiveness.

Intellectual Property

All software, designs, content, and materials remain the intellectual property of Platia 360 unless ownership is explicitly transferred in writing.

Third-Party Services

Our services may rely on third-party platforms such as cloud providers, APIs, or integrations. Platia 360 is not responsible for outages, policy changes, or limitations imposed by these services.

Limitation of Liability

Platia 360 shall not be liable for indirect or consequential damages including data loss, revenue loss, or business interruption.

No Guarantee of Results

We do not guarantee specific business, financial, or operational outcomes from use of our platform or services.

Privacy

Your personal data is handled according to our Privacy Policy.

Termination

We reserve the right to suspend or terminate services for violations, non-payment, or abusive behavior.

Governing Law

These Terms are governed by the laws of the United Arab Emirates.

Contact Us

Email: [email protected]
Phone: +971 6 554 6 818
Address: Platia 360 LLC FZ, 6th floor, Meydan Road, Nad Al Sheba, Dubai, U.A.E