Comparison
Platia 360 vs Zoho CRM
A widely adopted customer relationship management application covering leads, contacts, deals, pipelines and sales automation, popular with SMEs for its price point and breadth.
What Zoho CRM offers here
Zoho CRM. A widely adopted customer relationship management application covering leads, contacts, deals, pipelines and sales automation, popular with SMEs for its price point and breadth.
Where Zoho CRM fits well
- Sales pipeline, lead and customer relationship management
- Teams wanting low-cost, fast-to-start CRM
- Organisations whose primary need is commercial rather than operational
Where Platia 360 is different
- The system of record is operational - assets, work orders, permits, inspections, units and owner accounts - not the sales pipeline
- Designed to run the property or community after the contract is signed
- Complements rather than replaces a CRM in most deployments
How to choose
These are usually not alternatives. Many operators run a CRM for the commercial relationship and Platia 360 for delivery, with the two connected.
An honest note. This page describes Zoho CRM in general terms from publicly available information. It is not a feature-by-feature audit, capabilities change, and much depends on edition, licensing and implementation scope. Verify anything decision-critical directly with Zoho CRM, and ask us to demonstrate the equivalent workflow in Platia 360 so you are comparing like for like.